Naturally we try and provide a good service and it is always pleasing to have this recognised. Below are just a few examples* of views expressed by clients who have used our services and have been pleased.
"Mike,
Hello, You booked a short break in london last weekend 25-27th april
for my friend and I. We stayed in the Montague on the gardens. Well Mike
from glasgow you were right. We got looked after there and had a fab
weekend. But the hotel and the staff made it. Many thanks to
hoteldirectory.co.uk. Regards"
Mrs Colette Wike (e-Mail)
"Mike
Just a quick email to express my thanks for a great weekend in London
Loved Buddy and the Champagne Hotel was absolutely fantastic. Would recommed it to anyone
Cheers"
Ken Ash (e-Mail)
"Mike,
Thank you! We had a wonderful weekend in London - hotel was fab! Really enjoyed Buddy. Enjoyed our champagne and cream tea too! Many thanks for all... We really had a blast!"
Nuala Ni Mhurchu (e-Mail)
"Hi Mike
Many thanks for the great seat at the show I had a perfect view of the wonderfull show The Sound of Music Regards"
Susan Carr (e-Mail)
"Hi,
My friends and I have just returned from our London weekend staying once again at "The City Inn".
Just to advise that once again the arrangements were excellent and we all enjoyed our stay.
We shall in due course be booking with you the same hotel for 2008.
Kind regards"
Geoff Catterick. (e-mail)
"I just wanted to thank you for your excellent service! you were able to get us tickets at short notice to joseph in london which no one else could! you got us excellent seats and even sorted us out with a hotel that was not far from the theatre!!!! all for a good price! The most important thing for me was I got to speak to the same person everytime I had question and you even rang me back!! Well done! I won't hesitate to use your service and recommend it to others! "
Carol Bridgestock.
"Mike,
Just wanted to let you know what a fantastic time we had in London.
We found the hotel - City Inn, Westminster really easily and had a very warm welcome. There were no problems with on street parking, the room was just like the picture, clean and comfy and the service was brilliant.
The theatre tickets were great too - Dancing in the Streets was a brilliant show which we both thoroughly enjoyed.
Thank you for finding us the hotel - we will definately be staying there again, and we will be contacting you again to find us a good weekend break.
Thank you again "
Helen and Pete. (e-mail)
"Gloria
Thankyou for your attention & prompt response, I am sure my family will have a wonderful weekend. I will not hesitate to recommend or use this service again in the future."
Regards, Ray Holland (e-mail)
"Many thanks Mike for getting such a good deal in securing tickets for Sound of Music and the hotel of our choice at such late notice. You were professional, helpful and efficient."
Garry & Gill Tetlaw (e-mail)
"Just back from fantastic Easter weekend in London (the third booking you have handled for us). Booked late on Tuesday afternoon and tickets were with me on Wednesday morning!.Recommend your company every time."
Maureen Leech (e-mail)
"Gloria - Many thanks for all your help in re-booking a different hotel - customer service shown was exceptional."
Regards Beverley Nicholls (e-mail)
"Dear Mike - thanks for your help in organising our last minute break. The Mama Mia tickets were best in house and we had a thoroughly good time. Hotel excellent and our special anniversary was saved by your efforts"
Regards Janet and Perry Maskell (e-mail)
"just a short note to say thanks we enjoyed our stay in London. The hotel was very nice, we found the bar you recommended downstairs. We look forward to going again and once more booking with yourself."
Dear Gloria,
.......thank you for the help/guidance you gave me. It is such a pleasure to speak with someone who is so professional but also very kind ......
Mrs Neal/Newcastle upon Tyne
" I have just returned from a two night stay in London with my family (a total of 8 people) which I organised through your company. I booked the Rail Travel, 4*hotel and a show for us all through you. Thanks to your very efficient and friendly staff and your company's expertise, everything dropped into place, helping make the trip one to remember. We will be using your company again. Thank you very much."
Regards Brian Woodburn (e/mail)
" Dear Gloria - I didn't get back to you after our weekend in London, so excuse the late response. What a really fantastic time we had, the Hotel was excellent and not at all pretentious. The Musical and Boat Trip surpassed expectations, and believe me we are fussy! So thanks again, and I will sing your praises from the rooftops"
Glyn Davies (e-mail)
" I want to thank all concerned for making my last minute arrangements to see Phantom of the Opera and stay at City Inn Westminster last weekend. The theatre tickets were returns and were for most fabulous seats. The hotel was superb. The ticket arrangements went without a hitch and those at the hotel made me feel very welcome. I will certainly use your services again, and hope this recommendation and report can be used to the advantage of all concerned.
John Aldred (e-mail)
"Dear Carolanne. We have just got back from the short break you organised for me & my son in London. We stayed at the Hilton Docklands and everything about the trip was surperb. Easy access to all the sights via the courtesy bus and tube and excellent accommodation and staff at the hotel. All booked at a very reasonable price thanks to yourselves. I shall certainly be using the services of The Hotel Directory again in the near future. "
Kevin Adams (e-mail).
"Dear Kathy. I'd just like to say thanks again for the prompt service - this is the fourth time I have used your company, and you've never let me down ! I know everything will be fine"
Joyce Stewart, Irvine (e-mail).
"Dear Monica. Thank you for your professional service."
E. Yachimoto Japan (e-mail)
"Dear Gloria. I just wanted to say thank you for arranging our stay in Amsterdam. The Hotel was lovely, in a good location and the staff were great. All of the party pass on their thanks, and I am sure that I will be booking with you in the future."
Ms C Nutt, (e-mail).
"I would like to thank 'Mike', who handled my booking, he was extremely helpful and knowledgeable about the location in Amsterdam"
Peter Allen, Isle of Wight.
"Dear Helen. I am writing to let you know we were very pleased with the Wembley Plaza it had everything we requested. We would certainly return."
E Holland O'Mally. Bridgehouse.
"Dear Monica. Just to say thank you for your help on getting us booked in to a hotel. It was nice to hear a friendly voice on the phone. Very much appreciated".
Anne Hutton, Cumbria.
"Dear Carolanne. I thought I would drop you a short note to thank you for the help you gave me when I was looking to book a short noticed stay in London and Theatre tickets. The tickets you managed to book for us were great I don't know how you managed to get us such good seats".
Mr S Marritt. (e-mail)
"Dear Mike, A note of thanks for your organisation of our overnight stay at the St. Ermins Hotel in London and booking our theatre tickets. The hotel location was excellent, with safe parkng, and the visit superb."
Mrs J Sluce. Shropshire.
"Dear Gloria. Just a quick note to congratulate and thank you for organising such a fabulous weekend. I work in Customer Services and appreciate how important good service is, very rarely do people take the time to congratulate companies who provide a service that goes above and beyond."
Ms J Jones. Leicester
* Original copies available on request |
